In addition, would like to see the CC remain on the screen when you hit :"Pause" button.
I am grateful - and delighted - to see ATT's commitment to inclusion in this specific instance. I am grateful - and delighted - to see ATT's commitment to inclusion in this specific wrote:Īs the spouse of a hard-of-hearing person, I am strenuous in my efforts to get companies and broadcasters to improve CC functionality in all ways - and UVerse has come through in flying colors. To turn captions on, tap english cc or spanish cc, or to turn captions off, tap off. To turn it off, just repeat the above but turn cc to off instead of on.
Only this week, we discovered, by accident, that the red "C" button now works - exactly as we had specifically requested it might when we wrote back in 2011.Īs the spouse of a hard-of-hearing person, I am strenuous in my efforts to get companies and broadcasters to improve CC functionality in all ways - and UVerse has come through in flying colors. The recent change to the peacock app which introduced profiles, appears to have turned on closed captioning by default and i cannot turn this off. Last fall, we discovered the Zoom button mentioned in earlier posts, which had significantly improved the number of clicks. At the time of my writing, it took 24 clicks to turn captions on and 23 to turn them off. Stephenson, asking for his help with making this service more usable. I especially want to give credit to ATT Uverse and specifically, CEO Randall Stephenson and Jennifer Strohl in his office for their tremendous commitment to making CCs truly functional for deaf and hard-of-hearing customers. To report an issue or concern regarding closed captioning on NBC.com, please contact us at: detail your issue or concern by providing the following information: Name of the program, Description of the issue (e.g., missing captions on a particular episode, captions cut off, timing is off), Website or application where you viewed the program, Approximate time and date that the issue occurred, Your name and contact information including mailing address, email and phone number.įor caption inquiries regarding NBC Network programs, local programs (e.g., your local news) or syndicated programming (e.g., Ellen, Steve Harvey) delivered via broadcast television, please contact your local NBC affiliate or pay television service.Not sure when it started, but I wanted to share the functionality for captions on/off IS NOW ONE BUTTON, ONE TOUCH! Press the red "C" button on your remote, and presto! Programs with closed captioning will have a "CC" icon in the player controls. NBC is pleased to offer closed captioning on many NBC Network programs made available online.
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